Shipping

Shipping Information

At Lunar Watches, we strive to provide you with the best shipping options possible. Below are the details regarding our shipping policies:

Shipping Rates and Delivery Times

Royal Mail 1st Class Signed: £5.99

    • Delivery Time: 2-4 working days
    • This service provides you with a signed-for delivery, ensuring that your package reaches you safely.

Royal Mail Next Day Delivery: £9.99

    • Delivery Time: 1-3 working days
    • This premium service ensures your order is delivered the next day, subject to availability and order time.

Free Shipping: We offer free shipping on all orders over £180. This will automatically be applied at checkout.

Processing Time

  • All orders are processed within 1-2 working days. Orders placed on weekends or public holidays will be processed the next business day.

Tracking Information

  • Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.

Shipping to Multiple Addresses

  • If you wish to ship to multiple addresses, you will need to place separate orders for each address. Unfortunately, we cannot split an order into multiple shipments.

International Shipping

  • We currently offer international shipping. Please note that shipping costs and delivery times may vary based on the destination. Additional customs duties and taxes may apply and are the responsibility of the customer.

Lost or Damaged Parcels

  • If your parcel is lost or damaged in transit, please contact us at customerservice@lunarwatches.co.uk within 14 days of the expected delivery date. We will investigate the issue and provide assistance.

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